For typical Windows, macOS, or Linux computers, we’d generally recommend Windows Remote Desktop, a VNC client, or something like Join.me. But with a Chromebook, you are limited to what you can install through the Chrome Web Store. This is where the Chrome Remote Desktop app comes in. Google develops the Chrome Remote Desktop app. It works seamlessly with your Google account to allow remote viewing and remote control of a Chromebook from any computer that can run the Chrome browser. For this tutorial, we’ll use a Windows 10 PC to control a Chromebook from over the internet.
Setting Up a Chromebook for Remote Assistance
Let’s start with the setup steps for the Chromebook. First, ensure that you are logged in to Google Chrome on your Chromebook. Then, follow these steps:
Accessing a Chromebook from a Windows 10 PC
Once you complete the steps or the Chromebook, do these steps on your Windows computer:
Conclusion
Controlling a Chromebook remotely from a Windows 10 PC—or any computer with the Chrome browser—is pretty simple. If you coach them through getting you the access code, you can take it from there. You may notice that you’ll be asked to give permissions over to the app upon first installing the Chrome Remote Desktop app.
This is normal, and there’s no reason not to do this, especially since Google develops this app. And if you deny the permissions, it won’t work.
Have you used the Chrome Remote Desktop app? Let us know how it went in the comments. Further, as CajunMoses mentions above, this is pretty much useless for organizations, who need to be able to reach out and touch Chromebooks even when there’s noone on the other end to initiate the connection. First, go TO https://support.google.com/chrome/answer/1649523 and you can get to ALL the links and ALL the advice. however, it is STILL not obvious what you can and cannot do, (as usual). — Here’s some feedback I left on that page that spells out what you can and can’t do: “I saved the pin from my PC when setting it up, SO THAT I COULD connect TO the PC from ChromeBook. BUT, I can ONLY generate a TEMPORARY pin on the ChromeBook, to use to connect FROM the PC TO the ChromeBook?. WHY?? Seems like you crippled it for no good reason?? Thought you wanted to OWN this desktop market?? Guess not.” — Here’s how to get this to work: There is a PLUGIN for Chrome browser that must be installed in Chrome for BOTH the ChromeBook / Android AND the PC, (WHEN you are LOGGED INTO the browser CHROME, and NOT Vivaldi’s Chrome-based browser). There is an MSI called chromeremotedesktophost.msi that must be installed (ON the PC). Then, when you want to share, click on the BROWSER’s Extension ICON to SHARE or ACCESS the other PC. The key is, they designed the pieces to act as a remote ACCESS OR SUPPORT: https://remotedesktop.google.com/access/ = So you could use the other desktop ALL the time. https://remotedesktop.google.com/support = Support for TEMPORARY use. Problem is, they only want you to use the Android to connect for ACCESS to the PC. But, they do NOT allow you to connect to the Android FROM the PC, without FIRST getting a NEW UNIQUE 12 digit code, and then EXPLICITLY saying “ALLOW”, when you try to connect. IOW, you must be AT the Android before you can allow “remote access”, AND to do work EACH TIME to make it work. “Support” works both ways, But then, it still requires a pin code. It ALSO appears that you can just enter those URLs above and not install much, if anything, if you are just using this in a one-off situation. I do NOT recommend TeamViewer any longer. Seems that for unknown reasons, they randomly think you are “using it commercially”, and then insisting that you spend $600-700USD for a CRIPPLED version of the free version. Most people like me just gave up trying to appeal to them, figure it out, or make sense of what they do. You just can’t rely on it working when you need it, especially on a “personal basis”. You will be spending hours installing, configuring, learning any solution, so make sure YOUR TIME investment is not wasted on a crazy inflexible business philosophy. I DO heartily recommend Remote Utilities https://www.remoteutilities.com/ since they will GIVE you a free BUSINESS license for 10 remote “users”, that they call “HOSTS”. The license restriction is in the CLIENT, which is the app you use to access the (up to 10) remote “hosts”. They WILL have a released Android “remote “host”, but today it is in Beta. Their UI and setup is a little strange, but is pretty solid, and support is great, (forums are free, direct for paid use). As I told Google, it is really odd that when you want to “OWN” a market, that common tools we all need, just to casually use ALL our devices without a bunch of trouble. This should NOT have been a difficult issue. Here’s another example: I had to fight with Netflix last night, since they really wanted me to go and wake someone up so that I could “end that [IDLE] session”, and then use Netflix on my PC. Hmmm, their servers won’t allow me to use it on two devices at once–reasonable. Their servers TOLD me I need to fix this–ALSO reasonable. Their servers would NOT ALLOW me to just say, “OVERRIDE and LET ME WATCH”!!–totally UN-reasonable. (NOTE that you CAN insist on “Logging OUT of ALL your devices”. However, then it appears you must RE-ENTER ALL your LOGIN information on EACH DEVICE!! More design stupidity.) Comment Name * Email *
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